Senior Secretary (Visitor Experience and Operations Coordinator) - Marshall M. Fredericks Sculpture Museum at Saginaw Valley State University 

Posted on 3/18/24  

Full-Time, Non-Exempt , Support Staff (Secretary/Clerical)

Pay Grade: 5

Pay Range: Starting Rate: $18.32 - See support staff contract.

Work Schedule: Tuesday - Saturday

JOB SUMMARY: Perform secretarial/clerical duties, process and maintain MFSM records.


  • Provide clerical support: may include creating and maintaining documents, filing, processing forms, ordering department supplies and gift store merchandise.
  • Maintain museum financial records and work with the Foundation office to keep donor database updated.
  • Assist with documents, as directed.
  • Maintain and update sale merchandise inventory, as directed, assist in processing consignment paperwork and process cash deposits from sales and donations.
  • Answer the phone and greet visitors to provide services with the highest level of customer service and process gift shop sales for museum visitors.
  • Track all donor contributions in the database, regularly reconciling with the Controller’s office.
  • Reconcile consignment artists’ sales, process paperwork monthly, including check requisitions.
  • Lock and unlock the Museum (alarm) as required.
  • Assist with Museum Board activities; including taking minutes, assembling board packets, and othertasks as assigned.
  • Assist with fundraising efforts, including the annual Saints & Sinners gala, annual appeal mailings,printing thank you letters, sending membership renewals.
  • Assist with events preparation and staffing as requested.
  • Perform other duties as assigned.


  • Supervision is received from the Director. Other departmental, professional staff may also provide work assignments.


  • High School diploma, or equivalent with additional education, training or certification in a related field .
  • Three years of job-related experience, preferably in higher education, including excellent spelling,grammar, punctuation, basic math skills, and oral and written communication skills.
  • Demonstrated customer service skills and interpersonal skills to interface with faculty, staff, students, andthe general public.
  • Personal computer proficiency (Microsoft Office Suite) and ability to learn specialized software programs,including web development.
  • Ability to work cooperatively and communicate professionally with faculty, staff, students, and the generalpublic.
  • Experience and ability to positively interact with diverse student populations and groups.
  • Ability to work independently with minimal supervision and accept direction for multiple and divers facultymembers.
  • Ability to organize, prioritize and expedite workload, working under occasional time pressure.
  • Ability to occasionally handle differing, non-routine work situations and problems by exercisingindependent judgment and initiative.
  • Ability to maintain confidentiality of files and records.
  • Ability to learn technical/discipline specific terminology.
  • Ability to perform the essential duties of the position with or without accommodation.
  • Ability to work independently with flexible hours.
  • Able to lift 30 pounds.
  • Ability to perform the essential functions of the position with or without accommodation.


  • College coursework.
  • Records management.
  • Ability to work in a fast-paced environment, and an appreciation and understanding of museum work.


Duties are generally performed inside and not exposed to adverse conditions.

The above reflects the general details considered necessary to describe the essential functions of the job, andshall not be construed as an exhaustive statement of duties, responsibilities, or requirements that may beinherent in the job. It is not intended to limit or in any way modify the right of any supervisor to assign, direct,and control the work of employees under his/her supervision. The use of a particular expression or illustrationdescribing duties shall not be held to exclude other duties not mentioned that are of similar kind or level ofdifficulty.

Posted until 8p.m. on 03/08/2024

Applicants must apply online:

About SVSU:

Saginaw Valley State University is a comprehensive university with more than 100 programs of study for its roughly 7,000 students. Located on a suburban campus in Michigan’s Great Lakes Bay Region, SVSU is committed to a supportive and empowering environment for students, faculty and staff. For eight consecutive years, SVSU has been recognized as a “Great College to Work For” (2016-2023).

SVSU emphasizes undergraduate teaching and learning, and community-based research. SVSU earned the Community Engagement classification from the Carnegie Foundation for the Advancement of Teaching, a distinction achieved by only 7 percent of U.S. colleges and universities. By their senior year, 84 percent of students have engaged with community employers and agencies in internships, field placements or some other component of their academic preparation.

SVSU is establishing itself as a leader in STEAM education for the Great Lakes Bay Region, partnering with businesses, foundations and school districts to improve students’ performance in math, science and the arts at the middle school, high school and university levels.

More than 70 percent of SVSU freshmen live on campus in student housing that has been rated No. 1among public universities in the U.S. (2018-2023). SVSU fields 19 varsity sports at the NCAA Division II level. The average class size is 23 students. For more information, please visit our website,

Thank you to our Partners!

Michigan Museums Association       313-334-7643       PO Box 5246, Cheboygan, MI 49721

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