DESCRIPTION It’s an exciting time of growth at Ford House, and we are seeking a dynamic and organized Membership & Engagement Coordinator to help our membership program expand and the estate to continue to meet our community engagement goals. The position will be part of the Communications & Engagement team at the historic estate on the shore of Lake St. Clair in Grosse Pointe Shores, Michigan.
The position is responsible for creating engaging programs, events and communications for our community and stakeholder outreach efforts, as well as guiding our member retention and cultivation. The coordinator is also responsible for maintaining member and donor records in our Tessitura database. The coordinator helps with our annual Tribute Garden appeal and works to bring in sponsorships for our programs and events. This is a full-time position.
The ideal candidate will be a highly collaborative, energetic and self-motivated individual who is able to work across multiple departments and levels within the museum. They must be able to work independently and professionally.
RESPONSIBILITIES • Recruit and cultivate new members, including participating in Ford House programs and events. • In collaboration with the Event Coordinator, create special events and programs designed to retain and encourage new members. • Handle emails, calls, and other communications with sponsors, donors and members. • Keep confidential membership/donor information current in our Tessitura database, pulling lists and reports as needed. • Work with the communications team to create print and digital marketing assets for the membership program and associated events and activities. • Create email and print newsletters to keep members and other stakeholders up to date and engaged with what’s happening at Ford House. • Represent and promote the Ford House membership program in public at corporate, cultural, and community events. • Work with the Director of Communications & Engagement on our annual Tribute Garden Appeal, high-end special donation requests, and securing event sponsorships. • Process all contributions and prepare acknowledgements. • Manage vendor relationships needed for events and the programs, including catering, invitations, membership cards and brochure printing, entertainment, and more. • Prepare various reports for leadership and board meetings. • Work with the Director of Visitor Experience to create membership surveys and evaluations of the program and special events. • Create and send monthly membership renewal reminders. • Work with Visitor Experience and Education teams to ensure members receive all benefits and recognition, including cards, early access to tickets, and discounts.
EDUCATION & EXPERIENCE • Bachelor’s degree • Minimum 3-5 years’ experience working in with a membership program or development department at a cultural institution or related nonprofit organization. • Excellent attention to detail, and strong interpersonal, organizational, and writing skills. • Experience working in a CRM database, creating and maintaining records. Experience using Tessitura strongly preferred. • Proficient in various software platforms, including Microsoft Office 360 and Mail Chimp.
Email a resume and cover letter to email@example.com. Indicate in subject line “Development & Engagement Coordinator.” Please, no phone calls. Ford House is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Posted on 7/8/2021
The Michigan Museums Association is supported in part by an award from the Michigan Council for Arts and Cultural Affairs and the National Endowment for the Arts.