Guest Experience Coordinator - Impression 5 Science Center

Posted on 11/20/23

Job Title: Guest Experience Coordinator

Full Time Position: 40 hours, weekend hours

Pay Rate: $17 per hour

Supervisor: Spencer Savage, Guest Experience Manager

Hiring Manager: Micaela Balzer, Director of Innovation & Learning

Position Duties:

• Leads the organization’s daily operations, which include but not limited to exhibit area, workshops, opening and closing procedures.
• Provides leadership to the Guest Experience Team Member (GETM) team as it relates to daily operations and duties.
• Collaborates with Program Coordinators to train staff for group workshops and other programs.
• Support the educational programs, which include but not limited to purchasing, inventory and support.
• Develops and delivers Public Programs.
• Coordinates functions of FSE, and Rentals.
• Delivers excellent customer service while engaging guests in daily visits to the science center.
• Delivers science workshops to guests in varied group dynamics.

Position Requirements:

• Knowledge and skills typically acquired through experience and coursework in informal education with emphasis on education, science, and customer service.
• Ability to understand and follow curriculum guides.
• Ability to communicate effectively and professionally in individual and group settings and work with people of all ages.
• Ability to prioritize multiple, overlapping tasks while maintaining a pleasant, guest-focused attitude.
• Skill in using a computer with Windows-based software.
• Must be able to perform physical activities for extended periods. Prefer a valid driver’s license and acceptable driving record.

To Apply:

Please send a cover letter and resume to Spencer Savage, savage@impression5.org.

Notice:

A criminal background check is performed for all individuals who are employed or volunteer at Impression 5 Science Center. Unsatisfactory results of the background check will disqualify applicants from further consideration.