Guest Experience Coordinator - Impression 5 Science Center

Posted on 11/20/23

Job Title: Guest Experience Coordinator

Full Time Position: 40 hours, weekend hours

Pay Rate: $17 per hour

Supervisor: Spencer Savage, Guest Experience Manager

Hiring Manager: Micaela Balzer, Director of Innovation & Learning

Position Duties:

  • Leads the organization’s daily operations, which include but not limited to exhibit area, workshops, opening and closing procedures.
  • Provides leadership to the Guest Experience Team Member (GETM) team as it relates to daily operations and duties.
  • Collaborates with Program Coordinators to train staff for group workshops and other programs.
  • Support the educational programs, which include but not limited to purchasing, inventory and support.
  • Develops and delivers Public Programs.
  • Coordinates functions of FSE, and Rentals.
  • Delivers excellent customer service while engaging guests in daily visits to the science center.
  • Delivers science workshops to guests in varied group dynamics.

Position Requirements:

  • Knowledge and skills typically acquired through experience and coursework in informal education with emphasis on education, science, and customer service.
  • Ability to understand and follow curriculum guides.
  • Ability to communicate effectively and professionally in individual and group settings and work with people of all ages.
  • Ability to prioritize multiple, overlapping tasks while maintaining a pleasant, guest-focused attitude.
  • Skill in using a computer with Windows-based software.
  • Must be able to perform physical activities for extended periods. Prefer a valid driver’s license and acceptable driving record.

To Apply:

Please send a cover letter and resume to Spencer Savage,


A criminal background check is performed for all individuals who are employed or volunteer at Impression 5 Science Center. Unsatisfactory results of the background check will disqualify applicants from further consideration.

Thank you to our Partners!

Michigan Museums Association       313-334-7643       PO Box 5246, Cheboygan, MI 49721

Powered by Wild Apricot Membership Software