Retail Coordinator - Urban Institute of Contemporary Arts 

Position Title:Retail Coordinator 
Location:Grand Rapids (UICA) 
Advertised Salary:$37,000 - $40,000 plus a comprehensive benefits package 
Temporary/Continuing: Continuing 
At Will/Just Cause:At Will 
Summary of Position:Further the mission of UICA/KCAD by providing exceptional guest service experiences and professional retail opportunities to artists and KCAD students. Responsible for all inventory management, and wholesale buying for The Shop at UICA. Position will be required to be available to work weekends and evenings as needed to support exhibition openings, events and programs as needed. Reports to UICA Director of Operations. 
Position Type:Staff 
Required Education:High School Diploma/GED 
Required Work Experience:At least two years of prior experience in customer service with supervisory role. 
Required Licenses and Certifications:  
Additional Education/Experiences to be Considered:At least 1 year of previous experience in a non-profit setting as well as 2 years in customer service; familiarity with Point of Sale software, inventory management, Excel, Photoshop, Word, and consignment and wholesale sales; outgoing personality 
Duties/Responsibilities:Responsible for all matters pertaining to The Shop at UICA.
Provide excellent customer service including but not limited to; greeting visitors, answering phones and email inquiries while operating The Shop point of sale (POS) counter.
Perform daily sales and cash handling at UICA including opening and closing procedures and deposits as needed.
Manage inventory of The Shop to include: purchasing, pricing, consignment contracts, wholesale orders, and merchandise displays.
Generate inventory sales reports to determine inventory needs.
Work with KCAD’s Academic Affairs to support and order supplies needed for KCAD classes.
Work with Ferris State University’s book seller to coordinate and facilitate designated pick up and drop off dates for textbook sales.
Deliver training, supervision and communications to student employees.
Generates employee work schedules.
Work with Curatorial team to incorporate merchandise that correlates with exhibitions.
Prepare monthly reports that track revenue, expenses and inventory turnover.
Prepare consignment reports for artist payment.
Develop a marketing plan that includes special offers, coupons or other incentives.
Lead on-site sales for events (may include event tickets, beer and wine sales).
Monitor cleanliness of retail area and common areas of UICA, assisting as needed.
Perform other duties as assigned.
Skills and Abilities:Retail management and demonstrated supervisory skills.
Attention to detail and extremely reliable.
Ability to generate and understand inventory sales reports to determine inventory needs.
Ability to work independently and as part of a team.
Ability to work weekends and evenings as needed.
Required Documents:

Cover Letter


Optional Documents:  
Special Instructions to Applicants:  
Initial Application Review Date:
March 22, 2021 
Posting Close Date:
EEO Statement:Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence.  Learn more about the Ferris Mission and community at The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.

Posted on 3/8/2021

The Michigan Museums Association is supported in part by an award from the Michigan Council for Arts and Cultural Affairs and the National Endowment for the Arts. 

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Michigan Museums Association       313-334-7643       PO Box 5246, Cheboygan, MI 49721

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