Interpretive Programs Coordinator - Holland Museum

Department:      Education Classification: Full Time, Regular

Reports to:         Executive Director Status:           Exempt

Compensation: $20,800 – $25,000, plus benefits                         

Basic Purpose

Responsible for all public programming, including developing and implementing new programs, refining existing programs, and evaluating program success. This position also assists as necessary with other Education Department functions, including community outreach, educational tours, and exhibits.

Responsibilities and Accountabilities

Public Programs

  • Research, develop, implement, and evaluate public programs for all ages and abilities at the Holland Museum, the Cappon House/Settlers House sites, the Armory, and in the greater Holland community.
  • Lead the development of long-range interpretive and educational plans for the Holland
  • Work collaboratively with colleagues and committees to develop new participatory and innovative programming, with the ability to clearly articulate learning outcomes and align programming with the strategic goals and mission of the Holland Museum.
  • Evaluate, refine, and expand existing public programming as needed, including the Museum on the Move walking tour series, seasonal/holiday programs, etc.
  • Research, identify, and build relationships with potential presenters and performers, including scholars, innovators, artists, and other specialists.
  • Manage seasonal interpretive tours and experiences at the Cappon House and Settlers House sites, including training, scheduling, and supervising seasonal interns and volunteers.
  • Lead set-up for public programs, attend and lead program implementation, actively engage program attendees, and supervise program volunteers as necessary.
  • Collaborate with external partners to support program development and implementation.
  • Develop, manage, and maintain budgets for public programs.
  • Coordinate booking, invoicing, and payment to speakers, partners, performers, etc.
  • Update the museum’s master calendar with public program details and regularly review calendar for accuracy.
  • Organize and supervise program registration, with the ability to set and achieve attendance and income goals for individual programs.
  • Ensure supplies are purchased, properly organized, and on-hand for program delivery.
  • Collaborate with professional museum staff on marketing blurbs for public programs and arrange for public program press releases and other promotional tools.
  • Prepare regular reports detailing public program attendance and evaluation outcomes.

Community Outreach

  • Assist in the development, implementation, and evaluation of community outreach initiatives throughout the Holland area.
  • Work collaboratively with professional museum staff to analyze target audiences and build appropriate outreach strategies.

School and Group Educational Experiences

  • Work collaboratively as part of the Education Committee on educational initiatives, partnerships, and programs. 
  • Museum and the Cappon House/Settlers House sites.
  • Assist in staffing educational tours and programs as needed.


  • Create diverse, engaging programming in collaboration with the Exhibits Committee based on temporary and permanent exhibits, displays, and artifacts.
  • Assist in the development and installation of exhibits as needed.
  • Assist in the development of interactive learning opportunities and hands-on activities for all ages and abilities in permanent and temporary exhibits.

Education and Experience

  • A Bachelor’s degree in museum studies, public history, education, history, or related field.
  • Experience developing and implementing educational and/or public programs at a museum, cultural site, or similar educational setting.
  • Experience working with children, adults, and multigenerational groups.
  • Demonstrated experience conducting historic research in an academic and/or museum setting.
  • Previous leadership experience preferred.
  • Proficiency in Spanish preferred.
  • Valid driver’s license required.

Job Knowledge, Skills, and Abilities

  • Must be outgoing, with exceptional customer service skills and the ability to work with a diverse public and a diverse workforce.
  • Creative and collaborative, with analytical and problem-solving skills.
  • Ability to work effectively as a member of a highly energized, creative team.
  • Ability to establish and maintain positive, effective relationships with a wide variety of people.
  • A self-starter with the ability to prioritize continually shifting tasks; reliable and able to follow tasks through to completion and meet tight deadlines.
  • Outstanding written communication, including the ability to write effectively for a variety of ages and backgrounds.
  • Excellent verbal communication, with a proven ability to communicate effectively in front of large and small groups of people.
  • Ability to maintain budgets, to understand and appropriately forecast both expenses and revenue, and to work within a budget given dynamic operating conditions.
  • Strong personal conviction and interest in social responsibility, diversity, equity, and inclusion.
  • Broad knowledge of and interest in current trends in educational theory, public history, and the museum field.
  • Knowledge of and commitment to museum best practices as established by the American Alliance of Museums.
  • Ability to perform physical tasks (lift 30 lbs.) with physical mobility and ability to climb stairs.
  • Demonstrated computer proficiency, including an excellent working knowledge of Microsoft Suite.
  • Ability to work weekends, holidays, and evenings as necessary.
  • Ability to pass a background check.

Please send cover letter and resume to :


Posted on the MMA website 5/30/2019.

 The Michigan Museums Association is supported in part by an award from the Michigan Council for Arts and Cultural Affairs and the National Endowment for the Arts.

Michigan Museums Association       313-334-7643       PO Box 5246, Cheboygan, MI 49721

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