Department: Education Programs & Outreach (EPO)
Reports to: Senior Director of Education and Programs
Hours: 35 hour work week; flexible scheduling
Detroit Historical Society
The Detroit Historical Society’s (DHS) mission is to tell Detroit’s stories and why they matter. Founded in 1921, and celebrating its Centennial year, the Society has been bringing together diverse voices and communities to share the narratives of Detroit and its region, helping visitors find their place in the present to inspire a more verdant future. Located in Detroit’s Cultural Center district, the Society administers and develops exhibitions and programming for the Detroit Historical Museum (Midtown) and Dossin Great Lakes Museum (Belle Isle). The team cares for more than 250,000 artifacts in its collection, relying upon a staff of over 50 individuals to bring Detroit’s stories to life.
Do you have a passion for connecting people to local culture and a commitment to best-in-class customer service? Then, consider joining the Detroit Historical Society team as our Sales Coordinator for the Education, Programs and Outreach Department (EPO).
As the EPO Sales Coordinator you will be responsible for booking school and group tours and for public program sales. You will connect with existing and potential customers regarding current and future offerings to explain, promote and schedule their experiences: setting expectations before their arrival, preparation for day-of execution and the processing of payments where appropriate. In addition to direct sales, this position will assist in the development of marketing strategies and help identify revenue growth opportunities.
Lastly, the position will assist in greeting tours upon their arrival at a DHS museum or assisting with greeting patrons of public program. All responsibilities are to be performed in an organized manner, with great attention to detail, and a passion for superb customer service that leads to consistent patron satisfaction.
The EPO Sales Coordinator is a full-time hourly, non-exempt position reporting to the Senior Director of Education Programs and Outreach.
Please send resume and cover to the Human Resources Department at firstname.lastname@example.org no later than Monday, December 13, 2021. Please, no phone calls.
The Detroit Historical Society seeks to reach a broad and diverse candidate pool when filling vacant positions. We strongly encourage applications from people of diverse backgrounds because we believe that our organization and its work benefit from the perspectives and talents that a diverse staff brings. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.
Posted on 11/24/2021