Associate Director for Operations & Revenue - University of Michigan Museum of Natural History (2/4/2022)

Compensation: $90,000 - 100,000 with the possibility of a higher salary for an exceptionally qualified candidate

The University of Michigan Museum of Natural History is seeking an Associate Director for Operations & Revenue to join our senior leadership team. This is a new position created in response to the significant growth of the museum in its new facility. The new hire will provide leadership in the ongoing development of operational practices and departmental teams as the museum adjusts to the new facility and expanded needs. This is a new position at the museum and will work closely with the Museum Director to establish the new role.

The museum opened its new facility in 2019 in the award-winning, state-of-the art Biological Sciences Building (BSB). The new museum puts science on display, highlights and supports current U-M research, and teaches science communication skills to faculty and students at all levels. With more frequently changing and interactive exhibits, a spectacular new Planetarium & Dome Theater, two public hands-on labs, and all new programs serving the campus, preK-12 students, and the public, the new museum is an exciting and important new STEM educational resource for the campus and the larger community. More information about the museum’s mission, vision, strategic plan, and Diversity, Equity, Inclusion, and Accessibility goals is available here.  The Museum of Natural History is administratively situated in the Division of Undergraduate Education in the University of Michigan’s College of Literature, Science and the Arts.

More than 200,000 guests visited the new museum in the 11 months we were open prior to closing due to the COVID-19 pandemic. The museum was completely closed for eight months and will expand its public hours to five days a week in January 2022. The Associate Director for Operations & Revenue will contribute to the continued gradual reopening to the public in compliance with University’s COVID-19 health and safety protocols.

We look forward to welcoming a new colleague who has great organizational and people skills as well as expertise in overseeing a public facility, managing financial and HR activity, and developing revenue centers. A commitment to fostering a diverse and inclusive workplace is essential, as is a passion for promoting a STEM landmark that is welcoming and accessible to all. 

Mission Statement

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

  • Generous time off, including vacation time, sick time, holiday and season days
  • A retirement plan that provides two-for-one matching contributions with immediate vesting
  • Many choices for comprehensive health insurance
  • Life insurance
  • Long-term disability coverage
  • Flexible spending accounts for healthcare and dependent care expenses

In addition, LSA offers:

  • Enhanced tuition support programs for LSA courses
  • Strong commitment to work/life balance
  • Flexible work arrangements with respect to campus stakeholder needs

Being part of something greater, of serving a larger mission of discovery and care — that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.


Responsibilities include but are not limited to:


  • Daily troubleshooting
  • Primary liaison (or oversight of assigned staff liaisons) with LSA and U-M departments such as:
  • Museum Security
  • Facilities support/service units
  • LSA Technology Services
  • Darwin’s Cafe
  • Develop and maintain staff-in-charge procedures, training, and communications
  • Safety:
  • Coordinate with Building Incident Response Team (BIRT)
  • Ensure safety training for all employees and safety compliance in public labs and Exhibits mechanical shop
  • Review, update, and maintain existing draft emergency plan
  • Visitor experience:
  • Promote a positive, welcoming culture for all, implementing the museum’s goals for diversity, equity, inclusion, and accessibility
  • Oversee museum main office
  • Resolve issues and pursue initiatives with signage, parking, wayfinding, accessibility, and amenities
  • Coordinate with Marketing & Communications Manager on visitor communications
  • Support public and development events
  • Oversee visitor surveying, using evaluation and audience survey data to identify opportunities for improvement of visitor experience


  • Analyze financial activity and recommend strategic directions for growth and stability
  • Develop and oversee new revenue generating activities and events in accordance with U-M policies, including:
  • Develop and implement facility rental program 
  • Laser light shows 
  • Advise on fundraising events, sponsorships, membership benefits, etc.
  • Contribute to strategic thinking about revenue from programs
  • Work with Financial Specialist, Museum Director, and other staff as needed on:
  • Budgeting 
  • Strategic planning for museum finances
  • Review of financial statements
  • Procurement
  • Internal controls and compliance
  • Annual budget request to LSA
  • Balancing staffing and workload
  • Grants
  • Oversight of financials for faculty NSF grant support
  • Financial planning for the museum’s grant applications
  • Grant management and reporting in conjunction with with Business Office


  • Lead or support requests and searches for regular employees
  • Oversee and support temp and non-student temp hiring 
  • Ensure onboarding and offboarding of regular staff, required training, exit interviews
  • Coordinate performance management & evaluation activities with direct supervisors
  • Organize team-building and staff appreciation events 
  • Supervision of staff: 
  • Museum Store Manager/Financial Specialist
  • Assistant Director for Development
  • Marketing & Communications Manager
  • Office Manager
  • Anticipated new, part time position: Rental/Events Coordinator


  • Communication and implementation of LSA and University initiatives 
  • Serve on COVID-19 Response Team and post-COVID senior leadership team
  • Contribute to strategic and long-range planning
  • Contribute to goal of attaining accreditation from the American Alliance of Museums 
  • Special initiatives and projects
  • Ensure documentation, record-keeping, and archiving of museum records
  • Other duties as assigned
  • Some evening/weekend work required

Required Qualifications*

  • A Master's degree, MBA, or equivalent experience is required
  • 5 or more years of supervisory or human resource experience; strategic planning experience; and developing and managing budgets and analyzing financial data
  • Successful track record managing revenue-generating activities such as facility rentals, retail, fee-based programs, fundraising, membership, etc.
  • Experience organizing complex events
  • Ability to build trusted relationships within and across organizations
  • Experience fostering an inclusive work environment and supporting diversity, equity, inclusion, and accessibility goals
  • Excellent interpersonal and leadership skills
  • Strong organizational skills and attention to detail
  • Ability to work both independently and interactively as part of a team
  • Must demonstrate a collaborative, proactive, and goal-oriented approach to administration practices
  • Ability to serve as an effective partner to the Director and museum senior leadership
  • Demonstrated ability to react to changing priorities
  • Comfort working in a fast-paced environment with a wide breadth of responsibilities
  • Experience using Excel and Google Workspace

Desired Qualifications*

  • Experience working in a museum
  • Prior experience with LSA and U-M processes and systems, policies and procedures
  • Familiarity with research grant proposal processes and management
  • Experience with managing grants for cultural or similar institutions
  • Advanced degree preferred

Additional Information

Salary From: $90,000 to $100,000 with the possibility of a higher salary for an exceptionally qualified candidate

The College of Literature, Science, and the Arts seeks to recruit and retain a diverse workforce as a reflection of our commitments to serve the diverse people of Michigan, fulfill the College’s Guiding Principles, and sustain the excellence of LSA. 

Posted on 1/7/2022

The Michigan Museums Association is supported in part by an award from the Michigan Council for Arts and Cultural Affairs and the National Endowment for the Arts. 

Thank you to our Partners!


Michigan Museums Association       313-334-7643       PO Box 5246, Cheboygan, MI 49721

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